Challenges
Specialty retailers needed an affordable, scalable AI sales assistant — but no plug-and-play solution existed for their vertical.
The client had pre-sold customers waiting before the product was built, creating an immediate delivery deadline.
Each retailer had unique inventory systems and product catalogs requiring flexible integration architecture.
The platform needed to support white-label customization, multi-language capability, and e-commerce checkout integration simultaneously.
Our solution
We designed and built a white-label AI chatbot platform that any retailer could deploy and brand as their own — powered by GPT and integrated with the major e-commerce systems in the sector.
A three-question product selection flow drove personalized recommendations, reducing purchase friction and lifting both cart value and conversion rates from day one.
White-label platform with no-code customization
Each retailer gets a branded chatbot they can configure without engineering — logos, tone, product catalog, and messaging all customizable per location.
Three-question guided selection engine
A simple three-step questionnaire surfaces personalized product recommendations, reducing decision fatigue and lifting cart value by 28% on average.
E-commerce platform integrations
Native integrations with Dutchie, Treez, and iheartjane mean the chatbot works within the retailer's existing checkout stack — no custom API work required per deployment.
50+ languages and analytics connectivity
Multi-language support and Google Analytics and CRM connectivity are built into the platform baseline — every deployment gets them automatically.
The results
12.6x ROI
Top-performing locations delivered a 12.6x return on their platform investment.
$0 to $10,000+ MRR
The platform scaled from zero to over $10,000 in monthly recurring revenue.
100+ deployments
More than 100 white-label chatbots were deployed across the platform, collectively engaging 23,600+ users.
28% cart value increase
AI-guided product selection drove a 28% lift in average cart value across platform locations.
15% cart abandonment reduction
Conversational checkout assistance reduced cart abandonment by 15%.
